Returns & Exchanges
We are proud to offer a 30-day, no-hassle return policy with a full refund.
If for any reason you are not completely satisfied with your Sparkle City Co. purchase, we would be happy to provide you with a full refund for the cost of purchase and free return shipping, as well as no restocking fee.
We are committed to our customers being 100% satisfied, so we gladly accept returns and pay for the return shipping ourselves.
To return a product, simply email email@example.com and send us a message asking for a return shipping label.
Please make sure you have your purchase details available so that we can confirm the purchase. We will email you with further instructions and a shipping label.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also have the original packaging.
Once we receive the packaging, a full refund, exchange, or store credit will be issued.
Please contact us at firstname.lastname@example.org with any further questions.
Thank you for shopping at Sparkle City Co.!